Frequently Asked Questions


What is Comfort Eats?

Comfort Eats is an online store that sells select American pre-packaged goodies for your enjoyment. 

What type of products do you sell?

Well we are focused on the iconic comfort food staples like cookies, pastries, chips, etc. We also like to bring in unique flavors of the tried and true brands, like speciality Oreos or seasonal cereals.

We are testing other products like spices and some cooking/baking products like Kraft Mac and Cheese or StoveTop Stuffing, but we'll see how that goes. 

Unfortunately we aren't stocking beverages, perishable products like meat or dairy, or other baking ingredients like pie shells, and flour. 

Where do you ship to?

We beta testing shipment to all countries. Our target countries are New Zealand and Australia right now.

What is your refund or exchange policy?

If you are unhappy with your purchase please reach out to us at info@eatcomfortablee.com and we will work with you to make it right.

My order was damaged

If anything in your order arrived damaged, please reach out to us at info@eatcomfortablee.com and we will work with you to make it right.

Do you provide tracking information?

Yes within 48hrs of your order we will ship out your items and send tracking information to the email address associated with the order.

How much is shipping?

We make shipping as affordable as possible! An average order costs around $10 USD in shipping fees! (For comparison, UPS charges ~$100 for the same sized shipment). Shipping costs are determined by the the number of items you purchase and the weight of your items. 

What about Customs or Duties?

The price you pay is everything. You won't be charged customs or duties, when we encounter them we pay those on your behalf so that you can get your goodies at the most affordable price.

Will you add other items to the store?

Yes. We'll continually rotate items to ensure we are offering the most popular goodies. If you would like to see something specific added to the site, please let us know here.

I have other questions, where do I go?

If you have any other questions, please reach out to us at info@eatcomfortablee.com.